Terms and Conditions
Hamperlicious is an affiliate of Netflorist. We curate and recommend products, but all purchases are completed on Netflorist's website. By using our site and clicking through to make a purchase, you agree to the following terms as well as Netflorist's own terms and conditions.
Affiliate Relationship
Hamperlicious earns a commission on purchases made through our affiliate links at no additional cost to you. We do not process orders, handle payments, or manage deliveries. All transactions are between you and Netflorist.
Order Confirmation
When you complete a purchase on Netflorist, they will send you an order confirmation email summarising your transaction with a unique order reference code for your records. It is your obligation as the consumer to ensure the information provided during checkout is correct. If you have any queries or issues, please contact Netflorist's customer support.
Changing an Order or Rescheduling a Delivery
If you would like to change your order or reschedule your delivery, please contact Netflorist directly, provided your order has not yet been shipped. In the event of your order having already been shipped but not yet delivered, a re-delivery fee may apply at Netflorist's discretion.
Cancelling an Order
Order cancellations are handled by Netflorist and are subject to their cancellation policy. Please contact Netflorist as soon as possible if you wish to cancel an order. Cancellation fees may apply depending on the status of your order.
Damaged or Incorrect Items
In the unlikely event of a gift arriving at its destination in a broken or damaged condition, please contact Netflorist directly within 24 hours of delivery. Netflorist will work with you to resolve the issue, which may include replacement of damaged items. Please provide photos of any damage to assist with the resolution.
Delivery
All deliveries are managed by Netflorist and their courier partners. While Netflorist makes every effort to deliver on the requested date, deliveries are subject to delays including but not limited to traffic congestion, weather, strikes, and other unforeseen circumstances. Same-day delivery is subject to order cut-off times.
Please ensure you provide accurate delivery information including a contact number for the recipient. When ordering Christmas gifts, please confirm that recipients will be available at the delivery address, particularly during the holiday period.
Pricing and Availability
All product prices displayed on Hamperlicious are sourced from Netflorist and are in South African Rand (ZAR). Prices and availability may change without notice. The final price will always be confirmed on the Netflorist checkout page before you complete your purchase.
Refunds
All refund requests are handled by Netflorist in accordance with their refund policy and the Consumer Protection Act. As Hamperlicious does not process payments, we cannot issue refunds directly. Please contact Netflorist for any refund queries.
Limitation of Liability
Hamperlicious acts solely as a product recommendation and curation service. We are not liable for any issues relating to product quality, delivery, payment processing, or any other aspect of transactions completed on Netflorist's platform. Our liability is limited to the accuracy of the information we present on our own website.
Content and Intellectual Property
All content on Hamperlicious, including text, images, and design, is the property of Hamperlicious or used with permission. Product images and descriptions are sourced from Netflorist. You may not reproduce, distribute, or use any content from this site without prior written consent.
Changes to These Terms
We reserve the right to update these terms and conditions at any time. Changes will be posted on this page. Continued use of our site constitutes acceptance of any updated terms. These terms were last updated in March 2026.